Hijacked Hotel Wi-Fi Sent Travellers to Fake Microsoft 365 Logins

Attackers changed DNS settings on hotel and conference Wi-Fi gateways so legitimate sign-in attempts could land on phishing pages.

Targethotel and conference Wi-Fi gateways
MethodDNS changes redirected Microsoft 365 sign-in traffic
Extra riskdevice-code approval could give the attacker a valid session

The network changed where login traffic went

ReliaQuest documented a campaign in July that targeted Wi-Fi gateways at hotels and conference centres. After gaining control of a gateway, attackers changed its DNS settings so people trying to reach Microsoft sign-in pages could be redirected to a fake page.

Avoid

Continue after a certificate warning or unexpected device-code prompt.

Report

Tell IT the network, location, time, and sign-in screen you saw.

Why the page could still look convincing

Some victims were shown a device-code flow. Approving it could authorise a session started by the attacker, which meant ordinary multi-factor authentication did not necessarily stop the takeover. The login request looked connected to the user's own action on the hotel network.

What to do now

Use an always-on full-tunnel VPN on work devices and avoid signing in after a certificate warning or unexpected device-code prompt. Type the known Microsoft address yourself, use a mobile hotspot for sensitive work, and contact IT when the sign-in flow changes unexpectedly.

Disconnect

Leave the suspicious Wi-Fi and use a trusted connection.

Revoke

End active sessions and remove unknown sign-in methods or apps.

Reset

Change the password and confirm MFA settings.

Review

Check sign-in logs, mailbox rules, OneDrive, and SharePoint activity.

Good practice and mistakes to avoid

  • Work devices use an approved full-tunnel VPN when travelling.
  • Device-code authentication is disabled when the organisation does not need it.
  • Unexpected certificate warnings are never ignored.
  • Staff know how to report a suspicious sign-in quickly.

After a suspicious sign-in, disconnect from the network, report it, revoke active sessions, review new sign-in methods and applications, and change the password from a trusted connection. A password change alone may not remove a token or application permission already granted.

Need more practical IT guides?

Explore step-by-step tutorials, expert insights, and actionable guidance to help you work smarter, stay secure, and solve real problems.

Browse More Articles